New battery for my iPhone

Good morning everyone,

It's going to be another chilly but nice day with a high of around 10C. Tomorrow will be pretty much the same and then Friday, Saturday and Sunday are looking great with sunny skies and highs in the mid teens-they're even calling for a high of 17C on Sunday...but I'll believe it when I see it.

I've got an iPhone6 and have had it for about 2 1/2 years now. For the past few months, the battery has slowly been dying. It actually got so bad that at one point, it died just from me riding between home and work! Anyway, I took it to the Apple Authorized Repair shop on the 4th floor of Edion (yes, there's only one in Hiroshima City). They did some sort of diagnostic test on it and told me that the battery wasn't the problem.

Don't ask me what the problem was. I was sitting there for about 10 minutes and the battery went from 95% to 80% and it was off the whole time.

I went home and deleted a ton of apps that I wasn't using, I changed the settings on my phone so that they wouldn't refresh automatically (it means that your apps are constantly in contact with iTunes and it's a drain on your battery) and I even changed the setting on my email/messages so that the messages are retrieved once every 15 minutes instead of constantly. Apparently all of these will help your battery life.

And then I woke up and there was a message on my phone from Apple telling me that my battery needed to be replaced. So, I went back to the store and showed them the message and they did the test again and they said that they wouldn't change my battery because their 'test' said that it was ok.

Then I realized why sometimes customer service annoys me in Japan-while they do everything with a smile, they don't believe the one thing that we're always told back home and that is that 'the customer is always right'. It wasn't the first time it's happened either...

But I eventually convinced her that I wanted a new battery and got one...it took a lot of convincing though...way more than it should have...

...and how is it working?

Well, I charged it around 5pm and wanted to take it all the way to down to zero and I still am not even close. It's at around 44%. Whereas with the old battery, it took less than 4 hours to get down to zero (without being used). So, the end result is that I'm satisfied with the new battery, but annoyed that I had to fight like hell to convince them to put in a new one...

The good news is that I'm human and have a short memory...by the time I finish my morning coffee, I'll have nothing but good memories of the situation ha ha!

Have a great day!

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